Special Code / Web Lock Application
Texa Motorcycle and Marine “Special Web Lock”
Step 1:-
After you have read ALL below - Click Here to complete the form --> Complete the online form
In the country field - select Asia Pacific.
Notes regarding the Name fields
- Full Name of the manager, owner, business partner -IE Legally responsible person - Your actual name including any middle names or initials, as recorded on the ID you will be providing -see below example.
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The form requires the Serial number or you TXB. This is on the back of your tool. We will also have written it in the email advising you to complete this process.
⌀ = Number
O= Letter
Step 2:-
Usually, by the next morning (Mon-Fri), you will receive a DocuSign email from garage@texa.com asking you to review/edit the details on the DocuSign form.
Please check your junk mail if not received to your inbox.
Below is an example of what this email will look like.
Click on "REVIEW DOCUMENT"
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Step 3:-
Complete the ID upload. (current ID only - not an expired license for example)
Once you have selected Australia, click on Photo ID.
You will be prompted to take / upload photos of your driving license. We recommend using the phone link option.
If taking photos manually for upload, ensure you have a well lit area, minimise shadows and reflections. Using flash is not recommended.
Poor quality photos will delay the process.
Once ID upload is completed you wil have access to the PDF DocuSign form. You are required to complete this form ensuring the name format matches the iD provided.
When confirming/completing the information below, the Name and address you provide MUST MATCH the ID information you have provided.
Type of Tool = TXB
Serial Number = on the back of your TXB
Environment being used = Tick Bike or Marine
You will receive an email via DocuSign advising you that the process is complete.
NOTE: You will not receive a "code". Authorisation is generated internally within IDC6.
The process is complete when you receive this e-mail below.
Your special web access should be active within 48-72 hours (weekdays) and you will see the special code = 10 in your software
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Within your Texa software, click on Special code --> Help - to view the special code manual.
Click on update if the number shown is 0. Internet connection required.
Tokens are valid for 48 hours and can be refreshed at any time with internet connection. Connect your pc via phone hotspot if you are mobile.
When service status is shown as "Enabled" the process has been completed.
What is Special Code Access?
Texa's IDC6 diagnostic software includes two types of Adjustments: open or special.
The first are "standard" adjustments and performing them does not require any special privilege. All that is needed is to accept the terms of agreement when installing the software (disclaimer).
On the other hand, the second are "advanced" adjustments, which require higher technical knowledge and skills and may (if used improperly) create damage, dangerous situations or make the vehicle no longer compliant with the laws in force.
In order to carry out these adjustments, you must sign a specific contract, called SPECIAL CODE, and have an Internet connection for the tool.
This type of adjustment can be recognised by an icon located beside the adjustment you wish to perform.
