APRIL 2022
NOTE: REQUIRED since V35 Bike / V17 Marine
IMPORTANT - PLEASE READ ALL OF THE FOLLOWING!!!
Texa Motorcycle and Marine “Special Web Lock”
If this process is not completed - you will not be able to use any of the functions indicated with the "web lock" icon - examples are shown below.
Please read below instructions / explanation of this process:-
Overview:
There are 3 steps:-
Step 1 - Enter your details into an online form
Step 2 - Verify and complete the DocuSign form that you will receive via email This form is generated from the information you have provided in step 1.
Step 3 - Complete the ID check . We recommend using the Digital ID Aus Post APP
The process is complete when you receive this email
and you will see the special code = 10
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Begin Application:
Step 1 -
PLEASE read below.
- Full Name of the manager, owner, business partner - Legally responsible person - Your actual name including any middle names or initials, as recorded on the ID you will be providing.
Not your nickname / Not your abbreviated name ie your name is Robert but you prefer to be called Bob
This name must match the name shown on the iD you will be using.
Example below.
If you have an initial or middle name on your license, enter the initial or middle name after your first name on the form.
After you have read the above - Click Here --> Complete the online form
In the country field - select Asia Pacific.
Now wait for the DocuSign email. This should be within 24 hours and will be sent to the email address provided. Please check junk mail/spam etc.
Step 2 -
Usually, by the next morning (Mon-Fri), you will receive an email from DocuSign asking you to review/edit the details on the DocuSign form. Please check your junk mail.
Below is an example of what this email will look like.
Click on "REVIEW DOCUMENT"
Please double check that your entered information matches the name as printed on the ID you will provide - edit if required.
Step 3 - ID verification.
Follow the instruction provided when reviewing the document.
Once you have selected Australia, the menu options will change.
You can choose to upload photos of your id, however poor quality photos will delay the process, therefore we recommend using the digital ID app.
Follow the process outlined below.
- Install the digital id app on your phone to complete the process using drivers license and Medicare card to verify your identity.
click above link as required - or Search "digital id Australia Post" in the app store of your phone.
This is easier and more reliable than attempting to take photos of your id to upload.
When confirming/completing the information below, the Name you provide MUST MATCH the ID information you have provided.
You will receive an email via DocuSign advising you that the process is complete.
Once you have received this email, your special web access should be active within 48-72 hours.
NOTE: You will not receive a "code"
Within your Texa software, click on Special code --> Help - to view the special code manual.
Special code manual
Click on update if the number shown is 0. Internet connection required.
Tokens are valid for 48 hours and can be refreshed at any time with internet connection. Connect your pc via phone hotspot if you are mobile.
When service status is shown as "Enabled" the process has been completed.
What is Special Code Access?
Types of adjustments available in IDC5
Texa's IDC5 diagnostic software includes two types of Adjustments: open or special.
The first are "standard" adjustments and performing them does not require any special privilege. All that is needed is to accept the terms of agreement when installing the software (disclaimer).
On the other hand, the second are "advanced" adjustments, which require hi
gher technical knowledge and skills and may (if used improperly) create damage, dangerous situations or make the vehicle no longer compliant with the laws in force.
In order to carry out these adjustments, you must sign a specific contract, called SPECIAL CODE, and have an Internet connection for the tool.
The acceptance of the SPECIAL CODE contract allows unlocking the advanced functions, whereas the Internet connection is needed as the information related to the vehicle, the tool's serial number, the date and time at which the user performed the adjustment, are stored in a server that allows TEXA to know, at any time, which operations were carried out on a specific vehicle.
This type of adjustment can be recognised by an icon located beside the adjustment you wish to perform.
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